Getting Started – Short Video Instructions
Frequently Asked Questions
To turn off the collar, you must first wake up the screen. Next, unlock the collar and hold the power button.
Please follow the three steps below:
1) Tap any button to wake up the screen
2) Tap the left button three times in a row
3) Hold the right button for 3-5 seconds If done properly, the collar will beep and vibrate once and the screen will turn off. The collar is now off.
There is a small reset button located just near the USB charging port. While the collar is on, you can press this with a paper clip or sim card tool to reset the electronics to the factory settings.