If you are having problems with your product or would like to claim a warranty, please complete the form . We will reply within 24 hours.
If you purchased your leash through Amazon, please include your Amazon Order # so that we can help you more quickly. Your Order # can be found in your order details page on Amazon and looks like this example: 123-1234567-1234567
Here is a quick link to find your Amazon Order #: https://www.amazon.com/gp/css/order-history
If you are requesting a replacement, please include your latest shipping address as well.